What Does Our Team Do?
Level 3: Specialist Support Coordination
Our South Australian team helps NDIS participants achieve their goals with expert Level 3 Specialist Support Coordination. Specialist Support Coordination is an NDIS funded service for eligible participants with especially complex needs — helping to reduce barriers, manage risks, and ensure supports and funding are coordinated effectively. Our team works across State interfaces including forensic, justice and correctional services, housing and homelessness, health, mental health, child protection and more, ensuring your choices are respected and your goals are central.
Metropolitan, Rural & Regional Services
We support participants right across South Australia, including Adelaide and the metropolitan regions, Port Augusta, Whyalla, Port Pirie, Port Lincoln, Victor Harbor, Mount Gambier, Kangaroo Island, the Eyre Peninsula, Fleurieu Peninsula and the APY Lands. Live elsewhere? Get in touch - we may still be able to assist.
397
Specialist Support Coordination Participants Supported since 2019
15
Dedicated specialist support coordinators on our team
213
Years of combined team experience in NDIS and disability services
100%
Success and compliance rate in NDIS audits / reviews
96%
Participant satisfaction and recommendation rate
What is Specialist Support Coordination?
Complex Care Coordination
We bring together multiple providers and services into one clear, coordinated plan—reducing confusion and ensuring your NDIS funding is used effectively.
Crisis Responses
We act quickly in urgent situations like hospital discharge, housing breakdowns, or custody release, so you have the right supports in place when you need them most.
Managing Risks & Safeguards
We focus on reducing risks in your support environment, putting safeguards in place, and ensuring all services work together to keep you safe and supported.
Reducing Barriers
We work through the obstacles that make it hard to use your NDIS plan. Whether that’s service gaps, complex family dynamics, or challenges accessing mainstream and community supports.
Our Team Can Assist With
Various Disabilities
Acquired brain injury (ABI)
Autism Spectrum Disorder (Level 2 or 3)
Intellectual disability (mild, moderate, or severe)
Psychosocial disabilities (schizophrenia, schizoaffective disorder, bipolar disorder, borderline personality disorder, complex PTSD)
Neurological and degenerative conditions (multiple sclerosis, Parkinson’s, Huntington’s, motor neuron disease, muscular dystrophy, cerebral palsy, epilepsy)
Sensory impairments (vision, hearing)
Developmental and congenital conditions (Down Syndrome, Fetal Alcohol Spectrum Disorder, Fragile X, Rett Syndrome, Prader-Willi Syndrome, etc.)
Dual or multiple diagnoses
High risk and Complex Situational Circumstances
Significant behaviours of concern
History of trauma or family violence
Forensic involvement (custody, probation, corrections transitions)
High-risk hospital discharge planning
Homelessness or housing instability
Complex family or guardianship arrangements
Multi-agency involvement (justice, housing, mental health, health services)
Urgent crisis response or immediate risks to safety
Involvement of the Office of the Public Advocate (OPA) or other statutory bodies
Specialist Functions in Challenging Contexts
Crisis planning and risk management
Liaison with and between mainstream services (housing, justice, hospitals, child protection, community services)
Building participant and family capacity to manage complexity long-term
Developing and coordinating safeguards to ensure participant safety
Reducing barriers to NDIS plan implementation
Supporting decision-making in complex or high-risk
environments. Coordinating across multiple
service systems
Contact Us
Call Us On 0434 528 623
E-mail Us On admin@adelaidessc.com
If you would like to access our services, or make a referral on behalf of someone else, please complete our online the referral form below by clicking here otherwise, please fill out the below call back form for a call back